Written by Hulisani Ravhudzulo The Hairdressing, Cosmetology, Beauty and Skincare Industry in South Africa is both vibrant and highly regulated. Establishments operate in an environment that demands flexibility, extended trading hours, and close interaction with clients. Employees may include hairstylists, beauty and nail technicians, massage therapists, assistants, receptionists and commission-based earners, all of whom contribute directly to the success and reputation of the establishment....

Written by Janine van Eck Communication is one of the most important parts of our everyday lives. Whether we speak to a client, a colleague, a family member, or a friend, the way we communicate can influence how the other person feels, responds, and remembers the interaction. The same is true in the workplace. In the Hairdressing, Cosmetology, Beauty and Skincare Industry, communication happens constantly. A stylist speaks to a client while completing a service. An establishment owner gives...

Written by Mamotuku Khaole Understanding the dispute resolution process Workplace disputes are an unfortunate reality in any establishment, including establishments in the Hairdressing, Cosmetology, Beauty and Skincare Industry. Disagreements about dismissals, alleged unfair treatment, wages, working conditions or compliance with employment legislation can escalate into formal disputes requiring intervention by a dispute-resolution body. For employers in the Hairdressing, Cosmetology, Beauty...