FESTIVE SEASON SAFETY READINESS
- EOHCB National
- 4 days ago
- 5 min read
The festive season marks one of the most exciting and profitable times for the beauty and wellness industry. Malls and shopping complexes are filled with shoppers, salons and spas are fully booked, and the energy is high. Yet, this same period brings increased operational risks, safety concerns, and personal security challenges that demand heightened awareness and discipline from both employers and employees.
Occupational Health and Safety (OHS) measures are not only a legal requirement under the Occupational Health and Safety Act 85 of 1993, but also a vital part of ensuring a safe, productive, and professional environment during the busiest time of year. This article serves as a comprehensive reminder to all salon and spa teams to prioritise fire safety, emergency readiness, cash-up and lock-up security, client protection, and travel awareness throughout December.
Fire Safety and Emergency Preparedness
During the festive season, the use of decorative lights, electronic tools, and heating devices increases fire risks. A single overlooked hazard can result in serious damage, injury, or loss of life.
Employers are responsible for ensuring that the workplace is fully compliant with fire and emergency regulations, and that all employees understand and practise safe procedures.
Essential Fire Safety Measures:
Conduct a fire safety inspection before peak season, ensuring all extinguishers are up to date, properly mounted, and easy to access.
Ensure that emergency exits and escape routes remain unblocked at all times.
Display clear signage for exit routes and fire equipment.
Practise fire evacuation drills with the full team. Every staff member must know the nearest exit, alarm point, and designated assembly area outside the complex.
Keep flammable materials such as acetone, alcohol, sanitizers, oils, and aerosols in well-ventilated, cool storage areas away from electrical sources and open flames.
Switch off all tools and equipment (hairdryers, straighteners, wax pots, lights, heaters) before closing.
Avoid overloading plug points or using damaged extension cords.
Never use candles or open flames for décor. If festive lighting is used, ensure it is SABS-approved and switched off when unattended.
In Case of a Fire or Evacuation:
Activate the nearest fire alarm or alert security immediately.
Calmly direct clients and colleagues toward the nearest exit.
Do not attempt to retrieve personal belongings.
Gather at the pre-designated assembly point and wait for further instructions from emergency responders.
Only re-enter once clearance is given by authorized personnel.
Fire safety is everyone’s responsibility; preparedness and calm action can save lives.
Security, Cash-Up, and Lock-Up Procedures
The festive rush brings increased movement of people, higher cash volumes, and greater security risks. Employers must reinforce strict cash-handling and closing procedures to protect both staff and business assets.
Security Measures to Implement:
Perform cash-ups behind closed doors, out of public and client view.
Lock all access doors during reconciliation.
Only designated, authorised staff may handle cash.
Count and record all transactions discreetly.
Avoid sharing banking or cash collection details with anyone outside the business.
Vary banking times and routes to avoid predictability.
Ensure that alarm systems, CCTV, and panic buttons are functional and tested before the season begins.
Keep entrances, storerooms, and safes securely locked before leaving the premises.
Double-check all windows and doors prior to exiting for the day.
In case of an attempted break-in, do not confront suspects, alert security and the South African Police Service (SAPS) immediately.
Staff Security Awareness:
Be alert to unusual or suspicious behaviour in or around the premises.
Keep handbags, phones, and valuables out of sight or locked away.
Report lost keys or access cards immediately.
When leaving after late shifts, do so in pairs or groups when possible.
Client Safety and Professional Vigilance
Client safety forms part of your salon or spa’s duty of care. High foot traffic, cluttered areas, and increased service speed can all heighten the risk of accidents. Staff must be observant, calm, and proactive in preventing incidents.
Client Protection Measures:
Keep workstations tidy and floors free from product spills, cords, or clutter.
Disinfect and sanitise all treatment areas between clients.
Ensure that clients’ handbags and personal items are kept safe during services.
Manage waiting areas responsibly, avoid overcrowding.
Clearly communicate in the event of an emergency and always assist clients to the assembly point.
Remain composed, as guests will take direction from your tone and behaviour.
Remember: Protecting clients’ safety protects the reputation and integrity of the brand.
Travel and Commuting Safety During Festive Season
The festive period often means extended hours, late finishes, and increased commuting risks. Whether staff travel via taxi, bus, train, or private car, awareness and precaution are crucial.
For Employees Using Public Transport:
Plan trips in advance, allowing extra time for busy routes.
Use trusted transport providers and avoid unregistered taxis.
Keep phones, purses, and earnings out of sight.
Stay alert, especially at night, avoid wearing earphones or displaying valuables.
Where possible, travel in groups or share rides with colleagues.
Save emergency contacts in your phone and ensure your family or manager knows your travel schedule.
For Employees Using Private Vehicles:
Conduct a basic vehicle inspection before each trip: brakes, tyres, lights, and fuel.
Keep vehicle doors locked and windows rolled up.
Park only in secure, well-lit areas.
Do not leave valuables visible inside the vehicle.
Avoid using phones while driving.
If followed or feeling unsafe, drive to the nearest petrol station or police station, do not stop in isolated areas.
For Employers:
Ensure late-shift employees have safe transport home.
Encourage staff to check in once they arrive safely after evening shifts.
Display emergency numbers in staff areas for immediate reference.
Managing Fatigue, Stress, and Staff Well-being
December can be physically and mentally demanding. Long hours, pressure to meet sales targets, and increased client expectations can cause fatigue, which is a leading factor in workplace incidents.
Fatigue Management Tips:
Schedule proper rest breaks during shifts.
Provide hydration and encourage healthy snacking.
Rotate repetitive tasks to reduce strain.
Watch for early signs of exhaustion, irritability, or reduced concentration.
Keep morale high through positive reinforcement, teamwork, and recognition.
Healthy employees create a safer and more pleasant environment for everyone.
National Emergency Contact Numbers
Every salon or spa must have emergency numbers clearly displayed in staff areas and at the reception. The following contacts should be accessible to all employees:
All team members should memorise or save these numbers on their phones, and managers must verify that these details are updated and visible in all back-of-house and staff areas.
The festive season is a period of high energy, opportunity, and reward, but it is also a time for heightened caution. Safety and vigilance must never take a back seat, even amid the festive cheer.
By reinforcing fire safety, emergency awareness, secure cash-handling, responsible commuting, and fatigue management, salons and spas can safeguard their teams, protect clients, and maintain the professional excellence that defines the industry.
A culture of safety doesn’t end when the shift does; it’s a continuous commitment. When every employee remains alert, responsible, and informed, we ensure that the year ends not only successfully, but also safely for all.
Safety starts with awareness — awareness starts with you.
