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MANAGING CONFLICT DURING ORGANISATIONAL RESTRUCTURING
Restructuring can feel like mixing a new colour palette. For management, it may be exciting: a chance to refresh the business, introduce new systems, or strengthen leadership. For staff, however, it can feel daunting, even frightening, because it represents the unknown. In a salon, stylists may worry about losing their creative rhythm; in a spa, therapists may wonder how merged teams will share clients or adapt to new schedules. Conflict often arises in these moments of uncer
EOHCB National
Nov 26


PROCEDURAL FAIRNESS IN DISCIPLINARY HEARINGS
The intimate working environment of salons and spas presents unique challenges when addressing employee misconduct. Whilst industry operates within close-knit teams where informal communication often prevails, South African labour law nonetheless requires that employers adhere to fundamental principles of fairness when conducting disciplinary proceedings. Understanding how to balance procedural flexibility with legal compliance represents an essential skill for salon and spa
EOHCB National
Nov 20


THE VALIDITY OF UNSIGNED EMPLOYMENT CONTRACTS
It’s not uncommon to hear: “The employee never signed the contract, so it’s not valid.” Yet, this belief couldn’t be further from the truth. The absence of a signature on an employment contract does not mean there is no employment relationship. Both employers and employees often misunderstand the legal implications of unsigned contracts - a costly mistake that can lead to disputes before the Bargaining Council/CCMA or Labour Court. Let’s unpack what South African labour law a
EOHCB National
Oct 29


INCAPACITY VERSUS POOR PERFORMANCE
As an employer, few situations are more challenging than addressing an employee who simply isn't delivering results. But before you initiate any action, ask yourself this critical question: Is your employee unable to perform, or unwilling? The distinction matters - legally, procedurally, and practically. Misdiagnosing the issue can lead to unfair dismissal claims, CCMA referrals, and unnecessary legal costs. Yet many employers conflate these two very different scenarios, appl
EOHCB National
Oct 22


EMPLOYER'S GUIDE TO PERFORMANCE REVIEWS
Performance reviews are often misunderstood as tick-box exercises or annual formalities. In reality, when strategically implemented, they...
EOHCB National
Oct 2


BURDEN OF PROOF - WHY EMPLOYERS MUST PROVIDE ACCURATE INFORMATION TO THEIR REPRESENTATIVES
In South Africa’s dynamic labour environment, disputes between employers and employees, ranging from disciplinary warnings to...
EOHCB National
Sep 23


CODE OF GOOD PRACTICE: DISMISSAL
The Code of Good Practice: Dismissal is a national benchmark for fairness in South African labour law. While not a statute that creates...
EOHCB National
Sep 18


OFF-DUTY MISCONDUCT
While workplace misconduct is relatively straightforward to address, misconduct occurring outside the workplace presents a more nuanced...
EOHCB National
Sep 11


EXPIRATION OF DISCIPLINARY RECORDS & TIMELINES FOR CHARGING AN EMPLOYEE FOR MISCONDUCT
In the workplace, timing often makes the difference between a fair, defensible disciplinary process and one that falls apart under...
EOHCB National
Sep 3


UNDERSTANDING DEDUCTIONS - STATUTORY & NON-STATUTORY
The rules around deductions from an employee’s salary are clearly regulated under the Basic Conditions of Employment Act (BCEA) and...
EOHCB National
Aug 27


UNAUTHORISED ABSENCE - HOW EMPLOYERS & MANAGERS SHOULD HANDLE THIS FORM OF MISCONDUCT
Unauthorised absence occurs when an employee fails to report for duty without permission or without valid reasons, thereby breaching...
EOHCB National
Aug 19


UNDERSTANDING DIFFERENT TYPES OF LEAVE
Employees are entitled to various types of leave to ensure a fair balance between work responsibilities and personal or family needs....
EOHCB National
Aug 7


NAVIGATING TEMPORARY LAYOFFS DURING RENOVATIONS
Mall renovations across South Africa have disrupted trading for many salons, spas, and beauty establishments operating in shopping...
EOHCB National
Jul 23


THE PROCESS OF DEMOTING MANAGERS IN THE HAIRDRESSING, COSMETOLOGY, BEAUTY & SKINCARE INDUSTRY
The demotion of managers in the workplace is a complex labour relations matter that requires careful navigation of both general South...
EOHCB National
Jul 15


UNDERSTANDING THE CONCEPT OF "BREAK IN SERVICES" IN THE CONTEXT OF EMPLOYMENT
Understanding the Concept A "break in service" in South African labour law refers to the interruption or termination of the employment...
EOHCB National
Jul 10


WHEN & HOW A COMMISSIONER DETERMINES REINSTATEMENT OR COMPENSATION FOR AN UNFAIRLY DISMISSED EMPLOYEE
It's a question commonly asked, and one that cuts to the very heart of the remedies available in South African labour law for unfair...
EOHCB National
Jul 1


CERTIFICATE OF SERVICE REQUIREMENTS ON TERMINATION OF CONTRACT OF EMPLOYMENT
Employers must exercise caution when sharing information about former employees, as unauthorised disclosures or inaccurate statements can...
EOHCB National
Jun 18


RENT-A-CHAIR vs. EMPLOYEE - WHAT SALON/SPA OWNERS NEED TO KNOW
In the hairdressing, cosmetology, and beauty industry, salon/spa owners must decide between employing staff or offering a rent-a-chair...
EOHCB National
Jun 3


COUNSELLING, DISCIPLINE, & OPERATIONAL REQUIREMENTS IN THE HAIRDRESSING, COSMETOLOGY, AND BEAUTY INDUSTRY
In the dynamic and client-focused industry of hairdressing, cosmetology, and beauty, ensuring a harmonious and productive work...
EOHCB National
May 15


MANAGING POST-HOLIDAY ABSENTEEISM
The Hairdressing, Cosmetology, and Beauty Industry is a dynamic and high-touch industry built on precision, consistency, and trust....
EOHCB National
May 8
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