As artificial intelligence (AI) continues to transform the world of work in 2025, the hair and beauty industry is not exempt from this digital shift. From AI-driven booking systems and smart salon management software to predictive analytics for customer trends, technology is redefining how beauty businesses operate. Yet, amid these advancements, one truth stands firm: the wellbeing of people - stylists, therapists, and front-desk professionals - remains the foundation of ever

Once upon a time, communication was deliberate. A phone call meant dialing a rotary line, often through a switchboard operator. Letters were handwritten. Conversations were private. If someone wanted to reach you, they needed your permission and your physical address. As decades passed, technology evolved. Telephones became mobile. Messaging became instant. Social media turned private lives into public timelines. And now, artificial intelligence (AI) allows us to ask question

The personal care industry - made up largely of micro and small enterprises (MSEs) - is calling on the National Minimum Wage Commission...

The festive season, matric farewells, and year-end functions present prime opportunities for businesses in our industry to boost profits...

One of the most frequently asked questions by salon owners and beauty practitioners alike is: "Should I hire employees or rent out...

A polygraph test, often called a ‘Lie Detector Test, is a popular tool for employers seeking to verify a person’s truthfulness,...

In the Hair and Beauty industry, transferring employees from one branch to another under the same employer is a common occurrence,...

Performance reviews are often misunderstood as tick-box exercises or annual formalities. In reality, when strategically implemented, they...

The hairdressing and beauty industry thrives on trust, professionalism, and the relationship between client and stylist. These...

In South Africa’s dynamic labour environment, disputes between employers and employees, ranging from disciplinary warnings to...

The payment of commission remains a cornerstone of the hairdressing, cosmetology, beauty and skincare industry. Commission-based...

When a workplace injury occurs in South Africa, proper reporting is not just good practice—it's a legal requirement under the...

The Code of Good Practice: Dismissal is a national benchmark for fairness in South African labour law. While not a statute that creates...

Part 2 of 2 Following Part 1, which highlighted the risks associated with emoji use in professional communication, this article provides...

In South Africa, a valid Certificate of Compliance (CoC) is more than just paperwork—it is a legal safeguard that protects businesses,...

While workplace misconduct is relatively straightforward to address, misconduct occurring outside the workplace presents a more nuanced...

The hair and beauty industry is experiencing significant challenges with staff turnover and workforce stability. Many salon and spa...

The South African labour landscape has undergone a significant transformation with the gazetting and implementation of the new Code of...

Injury on Duty (IOD) cases require compliance, care, clarity, and accountability. Many employers assume that registration with the...

In the workplace, timing often makes the difference between a fair, defensible disciplinary process and one that falls apart under...